Occidental Costa Cancun 4*

  • Wi-Fi
  • 24-hour reception
  • Outdoor swimming pool
  • Beach access
  • Fitness centre

Featuring a large outdoor swimming pool, the 4-star Occidental Costa Cancun offers a business centre with a photocopier and a work desk. Scenic Tower Cancun is placed about a 5-minute walk away, and Playa Langosta is a 14-minute stroll from the beachfront hotel.

The Occidental Costa features 358 rooms equipped with a flat-screen TV with satellite channels as well as a mini fridge bar, tea and coffee making equipment. A hot tub and a sauna, together with such amenities as free toiletries, are also at guests' disposal. Some of the units look out over the ocean.

An outdoor pool area and spa therapy can be arranged at this Cancun property for an extra charge. The Occidental Costa Cancun will also help you keep fit with yoga classes at a gym facility available on site. Spa options at the accommodation include a wellness centre along with a steam room, a hot tub and an outdoor swimming pool.

This Cancun hotel provides a free buffet breakfast in the restaurant. La Claraboya, the onsite restaurant, serves seafood cuisine, while Albatros boasts international specialties. Inside the snack bar you can find live music and a TV. The bar area includes a terrace. The hotel features a bar nearby, where guests can enjoy a variety of Caribbean cuisine.

The family-friendly accommodation in Zona Hotelera, which is home to all-inclusive resorts, international restaurants, and relaxing sandy beaches, is set 10 minutes by car from Playa Forum and within 4.8 km of such shopping venues as the Long-running Mercado 28 Flea Market. Natural attractions in the area include Playa Tortugas, at a 2.4-km distance from the Occidental Costa Cancun, and a beach is nearly 9 minutes' walk away. This Cancun property is placed not very far from the Caribbean Sea. It has a magnificent location just near Galeon Capitan Hook.

    How to reach hotel

    Airports

    Isla Mujeres
    21 km

    Facilities

    Internet

    • Wi-Fi

    Parking options

    • Parking

    Activities

    • Fitness centre
    • Water sports
    • Golf course

    Property services

    • Safe deposit box
    • 24-hour reception
    • 24-hour security
    • Luggage storage
    • Currency exchange
    • Barber shop
    • Housekeeping
    • Car hire
    • Laundry
    • Dry cleaning
    • Tours/Ticket assistance

    Dining options

    • Restaurant
    • Snack bar
    • Bar/ Lounge area
    • Special diet menus

    Business facilities

    • Business centre
    • Meeting/ Banquet facilities
    • Fax/Photocopying

    For kids

    • Children's buffet
    • Children's play area
    • Kids club

    Recreation

    • Outdoor swimming pool
    • Beach access
    • Beach umbrellas
    • Sun loungers
    • Live entertainment
    • Garden area
    • Leisure/ TV room
    • Spa & wellness centre
    • Sauna
    • Steam room
    • Massage
    • Public Bath
    • Shallow end

    In the rooms

    • Air conditioning
    • Mini-bar
    • Sitting area
    • Garden furniture
    • Tea and coffee facilities
    • Ironing facilities

    In the bathroom

    • Free toiletries

    Devices

    • Flat-screen TV

    General facilities

    • No smoking on site
    • Lift
    • ATM/Cash machine
    • Smoke detectors
    • Fire extinguishers
    • Key card access

    Pets

    • No pets allowed !

    Important information

    Check-in: from 15:00 until 23:59
    Check-out: until 11:00
    • Extra beds info
    • There is no capacity for cribs in a room.
    • There is no capacity for extra beds in a room.
    Frequently asked questions
    • 🌇
      What is the distance between the 4-star Occidental Costa Cancun Hotel and the city centre?
      The 4-star Occidental Costa Cancun Hotel is placed in the Zona Hotelera district, right in the heart of Cancun.
    • 🕌
      Which attractions should we visit while staying in the Occidental Costa?
      Staying at the Occidental Costa, you shouldn't miss Cancun's main landmarks, Linda Beach (550 m) and Playa Tortugas, located within a 25-minute stroll.
    • Which landmarks are close to Occidental Costa Cancun Hotel?
      Occidental Costa Cancun Hotel enjoys a magnificent location within 450 metres from Galeon Capitan Hook and a 5-minute walk away from Scenic Tower Cancun.
    • 🚗
      Are there parking facilities in the stunning 4-star Occidental Costa Cancun Hotel?
      Yes, at the stunning 4-star Occidental Costa Cancun Hotel your car will be safe in a parking onsite.
    • What are the best dining options during the stay at the hotel?
      The hotel features 4 restaurants for on-site dining, among them à la carte restaurant La Claraboya featuring seafood cuisine as well as Albatros, famous for its international menu. If you prefer to dine outside, don't miss a chance to taste dishes of Italian cuisine in pizzeria Fontina located within a 25-minute stroll.
    • Does the Cancun hotel offer free breakfasts?
      A free buffet breakfast is available for all guests of the Cancun hotel for free.
    • What is the time period for check-in and check-out at the 4-star Occidental Costa Cancun Hotel?
      Guests can check in from 15:00 to 23:59 and check out from 11:00 to 11:00. Late check-out is also available at the 4-star Occidental Costa Cancun Hotel upon request.
    • Which payment methods does the 4-star Occidental Costa Cancun Hotel support?
      The 4-star Occidental Costa Cancun Hotel can only accept payment with cash.
    • What amenities does this stunning hotel provide in the guest rooms?
      This stunning hotel offers rooms with a mini bar fridge and coffee/tea making facilities, as well as king size beds in selected units.
    • Is internet free in the 4-star Occidental Costa Cancun Hotel?
      The 4-star Occidental Costa Cancun Hotel provides WiFi throughout the property for free.
    • 📱
      Does the 4-star Occidental Costa Cancun Hotel provide any business facilities?
      For business travellers the 4-star Occidental Costa Cancun Hotel offers a business centre with a photocopier and a work desk.
    • 🧸
      What facilities are offered at the 4-star Occidental Costa for guests with kids?
      The 4-star Occidental Costa offers babysitting, a special menu and a mini club for guests with children.

    Location

    Map
    Nearby

    Airports

    Isla Mujeres
    21 km

    Landmarks

    Attractions nearby

    Restaurants nearby

    Gallery

    Reviews

    Here you can find verified reviews our users posted on this website

    Write a review

    Andy

    2023-12-05

    9/10

    The on-site car rental services and travel agency made it easy to explore nearby attractions. The variety of international dishes at the 4 restaurants exceeded my expectations. I appreciated the hotel's commitment to using environmentally-friendly products, reducing pollution impact.

    Star at best. Similar food, staff hospitality.

    Mike

    2023-12-04

    8/10

    Very good hotel

    Everything was perfect except the food for those who only eat fish...

    Graeme

    2023-12-03

    9/10

    The quality of service compared to the prices was exceptional, the food was top 3 restaurants and 1 buffet to choose from... we ate well.

    Wifi is a shame, but maybe it's a good way to enjoy the holidays... The restaurants are great, but you have to make a reservation to eat there. However, we looked at the existence of free tables all the time... a service to be improved, so that we can choose without having to make a reservation.

    Harry

    2023-10-06

    9/10

    We hit up the best bars and clubs in downtown Cancun, which is super close to the hotel. We also had a wild time shopping at the nearby stores. Plus, we had a total blast swimming with dolphins on the island of Isla Mujeres. It was lit!

    It would've been even more epic if the hotel offered more exciting water sports activities for young adults like us.

    Ian

    2023-10-05

    8/10

    meals, kindness of staff

    The location, the beach next to the access channel to the Marina, the music too loud on the evening of the animation

    Sophia

    2023-10-03

    8/10

    The service and attention of the hotel staff

    The quality of the restoration

    William

    2023-08-30

    9/10

    The hotel's location near downtown Cancun allowed our family to experience the best of the area, from enjoying the beautiful beach to exploring the diverse shopping options. We even took a short trip to the nearby island of Isla Mujeres, where we had a blast trying zip lining, cycling, and swimming with dolphins. There were also numerous water sports available for those looking for a little adventure. Plus, we had a fantastic time playing our favorite sport at the Pok-ta-pok course just 3 km from the hotel.

    My wife says that the hotel could improve the entertainment options for kids, as she felt there weren't as many activities specifically tailored for younger guests.

    Michael

    2023-08-28

    8/10

    A paradise with beautiful beaches, top-notch fitness center, lively shopping street, and unforgettable all-inclusive experience. The hotel is surrounded by lovely gardens, and the spa is perfect for relaxing.

    Moldy and smelly room, disgusting beach, and language barrier with the staff. Definitely not worth my money.

    James

    2023-08-28

    8/10

    The staff is really nice and helpful. 3 varied restaurants. Drinks at will. Large swimming pool

    Lower case range . Don't trust the pictures. The "standard" rooms are very small and have no balcony, just a mini balconynet.

    Adam

    2023-08-27

    9/10

    Personal property that listens and responds quickly

    More fresh fruit

    Reginald

    2023-07-03

    7/10

    The hotel had a great location with access to a beautiful beach. We loved being able to walk out and enjoy the sun and sand. The staff were friendly and always willing to help. The pool area was clean and well-maintained, and it was a great place to relax. We also enjoyed the delicious food at the themed restaurants, especially the seafood and Mexican options.

    The buffet restaurant could use some improvement. The food was mediocre and lacked flavor.

    Julian

    2023-06-30

    9/10

    Everything was really great, we spent three nights there with friends at the end of our trip to rest.

    fact that wifi is not free and total lack of sound insulation. If you want to make excursions do not take with the hotel the prices are exorbitant.

    William

    2023-06-21

    7/10

    Amazing oceanfront room. Great all inclusive drinks. Convenient location. Friendly staff.

    Nothing to complain about at all.

    Phyllis

    2023-06-17

    9/10

    During my recent business trip, I had the opportunity to stay at Occidental in Cancun, a hotel chosen by my director. The enormous swimming pool with a water fountain in the center and the sun loungers available on the beach opposite were some of the outstanding features. The pool area provided a relaxing environment with ample space for sun loungers both in and out of the water, allowing me to soak up the sun in comfort. The beach-side sun loungers offered a perfect spot to enjoy the beautiful views while unwinding.

    Loud boat near the hotel.

    Earl

    2023-06-16

    9/10

    My partner and I recently stayed at Occidental in Cancun for a week-long vacation. The buffet exceeded our expectations and the staff were incredibly friendly. We loved the bar area with its big screen for sports enthusiasts, and the entertainment provided throughout the day and night was top-notch. The powerful shower and comfy bed made for a relaxing stay.

    I do recommend this hotel.

    Chris

    2023-06-09

    6/10

    Location was great, with easy access to the beach and nearby attractions. The room size was good, and the balcony provided a nice place to relax and watch the pool activities. The buffet desserts were tasty and not overly sweet.

    The staff was rude and seemed to prioritize tips over service. The rooms had a moldy smell and were outdated.

    Betty

    2023-06-03

    8/10

    Exceptional service, delicious food, beautiful beach, great entertainment, friendly staff.

    Nothing it was perfect.

    Raymond

    2023-05-13

    9/10

    Outstanding Views: The hotel's setting resembled a sun-dappled dreamscape, inviting guests to soak up the sun in comfort like tropical royalty. The views of Linda Beach were simply jaw-dropping, turning every moment into a picture-perfect postcard.

    Limited Restaurant Choices

    Robin

    2023-05-03

    9/10

    The 2x2 rooms at Occidental Costa Cancun were perfect for my family. The connecting rooms allowed us to stay together while still having enough space for everyone to feel comfortable. It made our vacation feel even more special.

    The room service can be a bit slow at times, but it wasn't a big deal.

    Peggy

    2023-05-03

    10/10

    Great food options, friendly staff at the bar, and well-maintained facilities. Easy to navigate with welcoming common areas. Smooth check-in and check-out process.

    Hugh

    2023-04-28

    9/10

    Our stay at this hotel was amazing! The location was perfect, just a short walk to the center of the roped off water area and with stunning views of the beach. The rooms were clean and comfortable, with spacious bathrooms. The staff was incredibly friendly and accommodating, always ready to help. The breakfast options were delicious and the restaurant offered a variety of tasty dishes. We also enjoyed the facilities, including the bar and the beautiful pool area.

    The WiFi was not free and had a weak signal.

    Andrew

    2023-04-22

    9/10

    We loved staying at this hotel! The location was perfect as we were able to easily catch the ferry to the nearby island, where the crystal clear water was simply amazing. The staff here were so friendly and accommodating, always ensuring that we had everything we needed. The room was spacious and comfortable, and the amenities like the tea and coffee facilities, in-room safe, and flat-screen TV made our stay even better. We especially enjoyed the spa and wellness center, where we were able to relax and rejuvenate while enjoying the services provided. we had a fantastic experience here and would definitely recommend it to families looking for a great vacation spot.

    We highly recommend this hotel to families as we had a wonderful experience here with amazing staff and excellent amenities.

    Colin

    2023-04-18

    8/10

    I had a great experience at the hotel. The staff were excellent and the hotel itself was clean. They offered a variety of activities that were entertaining, and the outside options provided by the hotel were good value and fun. The grounds were well kept and the pool area was always tidy. The staff went above and beyond to help me retrieve my son's forgotten glasses. They also accommodated our request for extra beds. I was impressed with the staff, food, service, and location of the hotel. The meals prepared by chefs Alberto Tuyub and Daniel Luna were the best I've had in a resort, and Augusto Guzman provided excellent customer care. Wilberth Oxte also took great care of us at the Mexico Lindo restaurant. We were welcomed to our clean room with a stocked mini fridge and the air conditioning on. The hotel even set up a lovely greeting with towel swans, flower petals, and a bottle of champagne. I appreciated the convenience of everything being within easy reach on the resort, and the staff were friendly and helpful throughout our stay. The buffet food had a good variety of options and the reserved dinner spots were perfect for a special evening with delicious specialties. As someone with a gluten allergy, I was pleased to find plenty of naturally gluten-free options available.

    Nothing that I didn't like.

    Jason

    2023-04-18

    10/10

    We absolutely loved our stay at this luxurious 4-star hotel. The location couldn't have been better, right next to the pier where the ferry to Isla Mujeres starts. It was so convenient to hop on the ferry and explore the beautiful island. The service at this hotel was top-notch, with friendly staff that always went above and beyond to make us feel welcome. Our room was amazing, with all the amenities we could ask for including air conditioning, mini-bar, and a comfortable sitting area. The hotel also had a lovely garden area where we could relax and enjoy the beautiful weather. The dining options were fantastic, with a restaurant that served delicious meals and a bar that offered tasty drinks. We were always impressed with the excellent service and the joyful attitude of the staff at the bar and dining services. The leisure facilities at this hotel were outstanding, with a spa and wellness center, sauna, swimming pool, and jacuzzi. We thoroughly enjoyed our time at the beach, with easy beach access and the availability of sun loungers and beach umbrellas. our experience at this hotel was exceptional, and we would highly recommend it.

    We highly recommend this luxurious 4-star hotel to our friends.

    Graham

    2023-04-14

    10/10

    Staff were AMAZING - friendly and accommodating. Fresh coconut from the tree was mind-blowing. Oceanfront room with hot tub and terrace was jaw-dropping. All-inclusive drinks at bars and restaurants were super. Lots of games and activities.

    Samuel

    2023-04-11

    8/10

    I chose Occidental for its proximity to Playa Langosta, which I was eager to visit. I was pleasantly surprised by the complete all-inclusive program and environmentally-friendly products. The cuisine at the 4 restaurants and variety of dishes catered to every guest's palate.

    Narrow beach, unclear water due to nearby ferry dock.

    Annie

    2023-04-11

    9/10

    Had a great time at the hotel! The food and drinks were delicious, and we especially enjoyed the 24h bar with its bar food and drinks. The staff was always friendly and the rooms were spacious with balconies. The gym was also a decent size. The hotel's beautiful structure and the night shows were enjoyable. a recommendable experience!

    Martin

    2023-04-10

    9/10

    The hotel's decoration had a charming and elegant ambiance, with comfortable seating areas perfect for a senior like me to relax and enjoy the surroundings. The general areas were well-maintained and easily accessible for senior people, making it effortless to move around and explore. I particularly appreciated the thoughtful design that catered to the needs of mature guests, ensuring a comfortable and pleasant stay.

    I would ask for a better vacation experience for senior people if the children of the staff were more considerate and attentive to the specific needs of older guests.

    Chris

    2023-03-08

    8/10

    Great location, friendly staff, and impressive entertainment. Delicious food and drinks, along with well-maintained facilities overall. Special recognition for the amazing service from the two exceptional staff members from the restaurant. The show was particularly memorable. Beautiful sand and beach.

    Margaret

    2023-03-05

    9/10

    The hotel had everything we needed, great for families and had a lot of fun. Staff was exceptional and very friendly. Room was spacious and the food was good. All-inclusive perks and a 24-hour snack bar were nice. The hotel is located in front of the beach.

    Felt at home, staff was very accommodating and helpful.

    Richard

    2023-03-02

    10/10

    The room had air conditioning and warm water, plus a nice balcony to relax on. The nightly shows were enjoyable and could be seen from the balcony. Getting to Isla Mujeres was convenient with the ferry ticket center nearby. The bus stops were just a quarter block away for exploring the city. The beach area offered a view of old buccaneer ships. The desserts in the buffet were fresh and not overly sweet. The staff, especially the waiters and cleaning crew, were delightful and accommodating. excellent staff service, great location, and a variety of entertainment options make this resort a wonderful choice for a vacation.

    I would be happy to recommend this hotel.

    W.

    2023-02-11

    9/10

    I always return for the comfort, friendly staff, and useful tips. With Wi-Fi, pool, beach access, and more, it suits me perfectly. The first stay's taxi help was memorable. I'm coming back for a romantic escape.

    George

    2023-02-04

    7/10

    Location is great! I recently stayed at Occidental Costa and the location was absolutely fantastic. It was conveniently situated near all the major attractions and had stunning views of the surrounding area. I couldn't have asked for a better location.

    I did experience a few drawbacks during my stay. the breakfast options didn't meet my personal preference for an English-style breakfast.

    Alexander

    2023-01-29

    10/10

    I had a fantastic stay in this hotel. The hotel facilities were amazing. I loved the fact that it was on the ocean and had a beach bar and palm trees around to provide shade. The breakfast was delicious and had a wide variety of food to choose from. Plus, the staff was super friendly, which made me feel right at home. I also appreciated the location next to the ferry port, since I was interested in exploring nearby islands.

    Everything was spot on.

    William

    2023-01-04

    10/10

    We enjoyed the wide range of activities available to us during our stay at Occidental Costa. The nightly shows were entertaining and the beach access was convenient. Despite a minor issue with the room, we were pleased with our experience overall. I would recommend this hotel.

    Rosemary

    2022-11-16

    8/10

    the hotel was clean and well located. it's close to the center and the Embarcadero. the staff was friendly and attentive. the beach - while not the most beautiful - is calm and good for families.

    Couldn't recommend more.

    Bobby

    2022-09-09

    9/10

    The hotel stands on a beautiful sandy beach that provides guests with an opportunity to engage in water aerobics and relax by the shore. Additionally, the hotel is conveniently located close to a bridge, offering guests access to a fantastic calm beach by the harbor. The rooms are clean and comfortable, with a well-maintained bathroom and excellent service. Breakfast is delicious with a wide variety of options. The hotel offers fabulous bars, friendly staff, and an incredible entertainment show each night.

    Some guests have reported being victims of theft in their rooms.

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